You can return item(s) by submit a proof of purchase (i.e. receipt) and stated return quantity to our customer care via email firstname.lastname@example.org or Whatsapp 019-988 7585
Within 7 days from the received date, you can return the item(s) to FLOOR DEPOT express outlet (at own cost)
Return item(s) exclude:
- Damaged and used stock
- Opened packaging
- Clearance stock
- Special Order Stock / Pre-book stock
The refund will take approximately 14-30 days (maximum 60 days) from the return item(s) received.
Refund is not applicable for special order stock / Pre-book stock.
The refund will be made via direct bank-in.
To check return and refund status, you may contact our customer care via email email@example.com or Whatsapp 019-988 7585