REFUND

You can return item(s) by submit a proof of purchase (i.e. receipt) and stated return quantity to our customer care via email sales2u@floordepot.com.my or Whatsapp 019-988 7585

Within 7 days from the received date, you can return the item(s) to FLOOR DEPOT express outlet (at own cost)

Return item(s) exclude:
  • Damaged and used stock
  • Opened packaging
  • Clearance stock
  • Special Order Stock / Pre-book stock
The return request is subject to the verification of proof of purchase. (i.e. receipt)

The refund will take approximately 14-30 days (maximum 60 days) from the return item(s) received.

Refund is not applicable for special order stock / Pre-book stock.

The refund will be made via direct bank-in.

To check return and refund status, you may contact our customer care via email sales2u@floordepot.com.my or Whatsapp 019-988 7585